by Rachel | Nov 25, 2018 | Culture, Delegation, Featured, Hiring and Firing, Management
I am continually amazed and confused when I come across business owners who willingly pay $80,000 or even more on a headhunter to place someone, but offer their employees $1,000, or a fraction of that, to perform the same service. What I recommend to my clients is to...
by | Jun 6, 2018 | Communication, Culture, Featured, Vulnerability
Imagine if you had a culture that didn’t write negative or critical things in letters, email, or text message. When they had a problem they actually came to you and spoke face to face or if that wasn’t possible they called you. It is possible to have this type of...
by | Apr 29, 2018 | Communication, Culture, Management
Whenever the Olympics are happening, I’m reminded of Peter Ueberroth and the common perception that he saved the Olympics from dying. Although Peter played a key role, it was a young person on the USOC (United States Olympic Committee) who asked a pivotal question...
by | Oct 23, 2017 | Communication, Culture, Featured
This past weekend, we held our annual business owner’s retreat in Victoria, BC. Great people, weather, venue, and a fantastic time had by all. We brought in a truly unique individual, Michael Allosso from out east who, by the end of Saturday, left everyone in awe, and...
by kevinarmstr | Aug 9, 2017 | Accountability, Culture, Featured, Performance Measurement, Vulnerability
This weekend as I headed out to golf, I asked myself “why?” I’ve been playing this game for just over 10 years, and very rarely do I shoot under 90. In most cases, it’s 94 to 99. But, it’s great exercise and a type of meditation. I understand why so many business...
by kevinarmstr | Aug 9, 2017 | Culture
I just took a day long workshop with Michael O. and we went over “PTS” which stands for positive, truthful, and specific. He made it clear to us that if you are a business owner or manager, it’s easy to forget the hard work and sacrifices your workers endure. Many of...