Communication Archives - Page 3 of 3

Policies and rules are meant to be broken, but do your people know when?

When I’m working with companies, I come unglued when they show me their employee handbook or policy manual and its pages and pages of “rules”. “Policy” is a fancy word for “rule”. As with synonyms, if you want them to be effective, you must take great care in writing...

What is “dictate-dar”?

After working with leadership teams for a long time at EOS (the Entrepreneurial Operating System), we develop a keen sense of “dictate-dar” and we run for the hills when it shows up on the screen. What is “dictate-dar”? It’s short for dictator radar. When we do our...