Is Insecure Management Keeping Your Company Down?
Whenever the Olympics are happening, I’m reminded of Peter Ueberroth and the common perception that he saved the Olympics from dying. Although Peter played a key role, it was a young person on the USOC (United States Olympic Committee) who asked a pivotal question...
Three Ways To Ensure Your Feedback Means Something
This past weekend, we held our annual business owner’s retreat in Victoria, BC. Great people, weather, venue, and a fantastic time had by all. We brought in a truly unique individual, Michael Allosso from out east who, by the end of Saturday, left everyone in awe, and...
Right Person Long Seat
When I get in front of a hundred business owners and ask them to stand if they have a dedicated long time employee who needs to retire but won’t, I have a room full of people standing up. Henry was with the company since it started 37 years ago. As a dedicated account...
Policies and rules are meant to be broken, but do your people know when?
When I’m working with companies, I come unglued when they show me their employee handbook or policy manual and its pages and pages of “rules”. “Policy” is a fancy word for “rule”. As with synonyms, if you want them to be effective, you must take great care in writing...
What is “dictate-dar”?
After working with leadership teams for a long time at EOS (the Entrepreneurial Operating System), we develop a keen sense of “dictate-dar” and we run for the hills when it shows up on the screen. What is “dictate-dar”? It’s short for dictator radar. When we do our...
Leader or manager:
Where do you fit?
Which role are you better suited for: the exceptional manager or the great leader?